Northern Reel Studios Ltd. (“Northern Reel Studios Ltd.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, where relevant.
This Privacy Policy explains how Northern Reel Studios Ltd. collects, uses, discloses, retains, and protects personal information in connection with our filmmaking-studio business, including our website, production services, casting, auditions, client communications, marketing, and other related activities.
1. Introduction and Company Information
This Privacy Policy applies to personal information collected by Northern Reel Studios Ltd. when you interact with us as a client, prospective client, talent, contractor, crew member, supplier, website visitor, business partner, or other individual with whom we communicate in the course of our business operations.
Company Name: Northern Reel Studios Ltd.
Address: 1420 Johnston Street, Vancouver, BC V6H 3S1, Canada
Email: [email protected]
Phone: +1 (604) 682-9471
By using our services, visiting our website, submitting information to us, or otherwise interacting with us, you acknowledge that your personal information may be collected, used, and disclosed as described in this Privacy Policy and as permitted or required by law.
2. Data Collection and Processing
We collect personal information that is reasonably necessary for our business purposes. Depending on the nature of your interaction with us, we may collect the following categories of personal information:
- Identification and contact information: name, address, email address, telephone number, company name, job title, and other business contact details.
- Project and service information: information provided in connection with film production, creative development, casting, crew hiring, vendor management, location scouting, and client project administration.
- Application and casting information: resumes, portfolios, headshots, demo reels, audition materials, training, experience, union status, availability, measurements, and other information relevant to casting or production work.
- Payment and billing information: invoicing details, payment records, and related financial information necessary to process transactions.
- Technical and usage information: device information, browser type, IP address, log data, pages viewed, and interactions with our website or digital communications.
- Communications: messages, inquiries, feedback, survey responses, and correspondence with us by email, telephone, form submission, or other means.
- Visual and audio information: photographs, video recordings, voice recordings, behind-the-scenes content, audition recordings, and other audiovisual materials created or submitted in connection with our filmmaking activities.
- Other information: any additional personal information you choose to provide to us or that is necessary for the purposes described in this Privacy Policy.
We may collect personal information directly from you, from authorized representatives, from clients or production partners, from publicly available sources where permitted by law, and from service providers acting on our behalf.
Where required by law, we obtain consent before collecting, using, or disclosing personal information. In some circumstances, we may collect or use personal information without consent where permitted or required by law.
3. Purpose of Data Processing
We collect, use, and disclose personal information for purposes that include, but are not limited to, the following:
- providing filmmaking, production, and related creative services;
- communicating with clients, talent, contractors, vendors, and website visitors;
- managing casting, auditions, crew selection, production scheduling, and project administration;
- reviewing submissions, resumes, reels, and portfolios for employment or contract opportunities;
- processing payments, issuing invoices, and maintaining accounting records;
- operating, securing, and improving our website, systems, and business operations;
- marketing our services, where permitted by law and subject to consent or opt-out rights;
- maintaining records, audits, legal compliance, and corporate governance;
- detecting, preventing, and investigating fraud, misuse, unauthorized access, or security incidents;
- meeting legal, regulatory, tax, and contractual obligations;
- responding to inquiries, requests, complaints, and legal claims; and
- any other purpose for which we obtain your consent or as otherwise permitted or required by applicable law.
We will not use personal information for purposes that are not reasonably identified to you, unless otherwise permitted or required by law.
4. Legal Basis for Processing
Under Canadian privacy law, our collection, use, and disclosure of personal information is based on your consent, our legitimate business purposes as permitted by law, and/or other lawful grounds recognized by applicable legislation.
Depending on the circumstances, the legal basis for processing may include:
- Consent: you have provided express or implied consent to the collection, use, and disclosure of your personal information;
- Contractual necessity: processing is necessary to enter into or perform a contract with you or with the organization you represent;
- Legal obligation: processing is necessary to comply with applicable legal, tax, accounting, or regulatory obligations;
- Legitimate business purposes: processing is necessary for reasonable business purposes, such as administering projects, protecting our business, or preventing fraud, where permitted by law; and
- Other lawful grounds: where applicable, processing is otherwise permitted without consent under Canadian privacy laws.
We seek to limit collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances.
5. Data Sharing and Third Parties
We may disclose personal information to third parties only as necessary for the purposes described in this Privacy Policy and in accordance with applicable law. These third parties may include:
- Service providers: vendors that provide website hosting, cloud storage, IT support, communications, analytics, payment processing, accounting, security, and administrative services;
- Production partners: clients, co-producers, agencies, casting directors, location managers, editors, post-production vendors, and other collaborators involved in a project;
- Professional advisers: lawyers, accountants, auditors, insurers, and similar advisers;
- Government and regulatory authorities: where required by law, legal process, or to protect legal rights;
- Potential business transferees: in connection with a merger, acquisition, restructuring, sale of assets, financing, or similar transaction;
- Other parties: where you have consented or where disclosure is otherwise authorized by law.
We require service providers who handle personal information on our behalf to protect it using appropriate contractual, technical, and organizational safeguards and to use it only for the services they provide to us.
We do not sell personal information.
6. Data Transfer to Third Countries
As a Canadian business, some of our service providers, production partners, or data storage systems may be located outside Canada, including in other provinces, the United States, or other jurisdictions. As a result, your personal information may be processed or stored outside Canada and may be subject to the laws of those jurisdictions.
When personal information is transferred outside Canada, it may be accessible to courts, law enforcement, or regulatory authorities in those jurisdictions. We take reasonable steps to ensure that any foreign service providers maintain protections appropriate to the sensitivity of the information and that transfers comply with applicable Canadian privacy laws.
7. Storage Duration
We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected, or as required or permitted by law.
The retention period depends on the type of information and the circumstances of its collection, including:
- the nature of the relationship between you and Northern Reel Studios Ltd.;
- legal, tax, accounting, insurance, and regulatory retention requirements;
- ongoing business, contractual, or production needs;
- whether information may be needed to resolve disputes, enforce agreements, or establish legal claims; and
- the sensitivity of the information and the potential risk of harm if retained longer than necessary.
When personal information is no longer required, we will securely destroy, delete, anonymize, or de-identify it in accordance with applicable law and our retention practices.
8. User Rights
Subject to applicable legal exceptions, you may have the following rights regarding your personal information:
- Access: to request access to the personal information we hold about you and to receive information about how it is used and disclosed;
- Rectification: to request correction of inaccurate, incomplete, or out-of-date personal information;
- Erasure: to request deletion of personal information, where permitted by law;
- Restriction: to request that we limit the processing of your personal information in certain circumstances;
- Data portability: to request a copy of certain personal information in a structured, commonly used, and machine-readable format, where applicable law provides such a right;
- Objection: to object to certain processing activities, including certain marketing communications where applicable.
To exercise your rights, please contact us using the contact details below. We may require verification of your identity before responding to your request. We will respond within the time limits required by applicable law, or inform you if we need additional time or are unable to comply for lawful reasons.
9. Withdrawal of Consent
Where our processing of personal information is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.
Please note that withdrawing consent may affect our ability to provide certain services, communicate with you, or consider you for opportunities related to production, casting, or employment. The withdrawal of consent will not affect processing that has already occurred or processing that is otherwise lawful without consent.
You may withdraw consent by contacting us using the details provided in this Privacy Policy.
10. Right to Complain
If you have concerns about our handling of personal information, you may contact us first so that we can attempt to resolve the matter.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, with the privacy commissioner or authority in your province of residence or in the jurisdiction where the matter occurred.
We encourage you to contact us before filing a complaint so we can review and address your concerns promptly and in good faith.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
These measures may include, where appropriate:
- access controls and password protections;
- encryption and secure transmission methods;
- role-based access and confidentiality obligations for personnel;
- security monitoring and incident response procedures;
- secure storage and backup practices; and
- training and policies aimed at safeguarding personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:
Northern Reel Studios Ltd.
1420 Johnston Street, Vancouver, BC V6H 3S1, Canada
Email: [email protected]
Phone: +1 (604) 682-9471
Please include sufficient detail in your request so that we can identify your concern and respond appropriately.
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will revise the effective date or otherwise indicate that the policy has been updated.
The updated Privacy Policy will become effective when posted, unless otherwise stated. We encourage you to review this Privacy Policy periodically to stay informed about how Northern Reel Studios Ltd. protects your personal information.
Effective Date: September 14, 2026